On a Saturday night nothing goes down. Not even your till.
In hospitality everything comes together at the busiest hours: orders, payments, bookings and guests who want wifi. We make sure your network and devices can handle it, so your team focuses on the guests and not on the router.
A Saturday night, from opening to closing
The busiest hours fall outside office hours. This is how an evening runs with a network that is built for it, even when something goes wrong.
Your till supplier remains responsible for the till and its software, including a registered till system. We take care of the network and devices around it, and coordinate with them.
- 1Opening
Till and payment terminals on their own network
Before the first guest walks in, the till and terminals run on a shielded network. We schedule network and device updates in consultation with you, never during service.
- 2Full house
Guests on the wifi, without touching your till
The guest wifi has its own sign-in and its own share of the bandwidth. A room full of phones does not slow down your payments and cannot reach your admin systems.
- 3Outage
The internet line drops
The till and payment terminals switch over automatically to a 4G/5G connection. Your team keeps taking payments, and the switchover shows up in our monitoring.
- 4When it can't wait
You call the emergency line
Outside office hours there is an emergency line for outages that bring your business to a halt. Anything that can wait, we pick up first thing on Monday morning.
- 5Closing
End-of-day closing and report
The till runs the end-of-day closing and the figures reach your accountant securely. If there was an outage, you get a short report of what happened.
What changes when every system gets its own place
In many venues everything hangs off one router that the internet provider installed years ago. That works, until it stops working on the busiest night.
Ready for an event at a new location
A marquee, a hall or a pop-up rarely has a fixed line. We go through this together before the first visitor arrives.
Beforehand
- A site visit or a floor plan of the location
- Agreements with the venue operator on power and cabling
- Devices configured and tested in advance
Connectivity
- Mobile connections over 4G/5G, with a second line as backup
- Separate networks for tills, ticket scanning and staff
- Guest wifi only if the event calls for it
During and after
- One point of contact and the emergency line outside office hours
- Temporary logins and networks closed after the event
- Devices back and ready for next time
What we usually set up first
All solutionsQuestions from hospitality businesses like yours
Yes. Your till supplier remains responsible for the till and its software. We take care of the network, the internet line and the devices around it, and coordinate with the supplier when something changes.
That depends on your activity and is a tax question, not an IT question. The official rules are published by FPS Finance, and your till supplier knows which system meets them. We make sure the network underneath is reliable.
The service desk is open Monday to Friday, from 9 am to 5 pm. Outside those hours there is an emergency line for outages that bring your business to a halt, and your network is monitored continuously.
Your payment provider may set requirements for the network the terminals run on. We put the terminals on a shielded network and coordinate with your provider if they ask for anything.
So that a guest can never reach your till, camera or admin systems, and so that heavy traffic on the guest wifi does not slow down your payments.
Talk to someone who knows what a full house demands.
We look at your network, till setup and wifi and tell you what we would separate or secure first.